Rijwanul Hoque

Youth School for Social Entrepreneurs (YSSE)

Deputy Director of Admin and HR Department [Nov 2022 – Present, 2026; 3yrs+]

• Granted the opportunity to serve YSSE since November 2022 and currently serving as Deputy Director of Admin & HR, supporting skill development for 2,000+ individuals while contributing to core operational upgrades, including automated virtual intern tracking via Google Workspace and a custom digital certificate validator (verify.ysseglobal.org) deployed using Google Apps Script and Netlify for 1,980+ program participants.

Bangladesh Youth Leadership Center (BYLC)

Former Leadership Facilitator [Contractual]

• Granted the privilege to serve as a Leadership Facilitator for five hybrid BYLC national programs across various locations including Mirsharai, Barisal, Rangpur, Dinajpur supporting 47 youths directly and 317 overall as they worked to develop their communication, critical thinking, public speaking, and collaborative adaptive leadership skills.

LEAD Academy

Former Customer Support Team Leader, Remote (Part-time) [Jan 2023 – Dec 2025; 3yrs] (through YSSE affiliation)

• Collaborated closely with on-site leadership and various teams (Customer Support, Student Support, LIVE Course Moderation, Affiliate Marketing, and Course Feedback) to streamline daily operations, automating administrative workflows, facilitating course progress follow-up strategies using Callyzer, and delivering technical assistance to ensure smooth query resolution.

Online Tech Academy

Former Instructor, Automation Marketing with Advanced Chatbot course [Nov 2020 – Oct 2022; 2yrs]

• Blessed with the opportunity to design and launch an early Bengali-language Conversational Chatbot course in Bangladesh, having the privilege of mentoring 300+ marketers in the foundational elements of chatbot development.

Public Speaking, Hosting & Session Experience:

Alhamdulillah, Emceed 3+ major offline events (100–300 attendees), hosted 5+ online live shows (300–800 viewers), conducted 1 offline session on AI (25 attendees), 3 online sessions on Google Workspace (300–500 participants) and judged in 4 online competitions (20–70 submissions).